Billing Terms And Conditions

Last updated: 18 October 2026

These billing terms apply to purchases from Nuores. Read them alongside our Payment Policy, Terms of Service, Shipping Policy and Refund & Returns Policy.

1. Your billing details

Please provide accurate, complete billing, delivery and contact information when ordering. Use an email address you can access so you can receive your order confirmation and any messages about your purchase. You must be authorised to use the selected payment method.

If you notice an error after ordering, email support@nuores.com as soon as possible with your order number and the correction needed.

2. Reviewing and paying for an order

Check the product, selected options, quantity, delivery address and total before submitting your order. Prices are displayed in British pounds (GBP) for the United Kingdom and Australian dollars (AUD) for Australia, depending on your selected market. The final checkout shows the amount payable and the payment methods available to you.

By completing checkout, you authorise payment of the displayed total using your chosen method, subject to approval by the payment provider. Follow any security or authentication steps requested by that provider.

3. Order confirmation

A contract is formed when Nuores confirms your order, as described in our Terms of Service. If an item is unavailable or an order cannot be accepted, including where we suspect unauthorised use of a payment method, we will contact you. If we cancel an order after collecting payment, we will refund the amount collected.

4. Prices, taxes and shipping

UK prices include VAT. Any applicable Australian GST is included in the price shown at checkout. Standard shipping to the United Kingdom and Australia is free, with no minimum order value.

Price changes apply to future purchases and do not change an already confirmed order. If we discover a pricing error affecting your order, we will contact you so it can be resolved. We will not charge a higher corrected price without your agreement; you may cancel for a refund.

Your bank or provider may charge currency conversion or other account fees under its own terms.

5. Billing questions and receipts

Keep your order confirmation as a record of your purchase. For a billing query or a copy of your order details, email support@nuores.com with your order number, purchase date and the amount in question. Please do not send full card details, security codes or banking passwords.

6. Cancellations, returns and refunds

You can request cancellation free of charge before dispatch. After dispatch, please follow our Refund & Returns Policy. Approved refunds go to the original payment method; your bank or provider may need additional time to show the credit.

These terms do not limit your statutory consumer rights or your rights to raise a payment concern with your bank or provider. If you need help understanding a charge, you can also contact our support team.